Kaplan, Sigal3; de Abreu e Silva, João4; Di Ciommo, Floridea5
1 Department of Transport, Technical University of Denmark2 Traffic modelling and planning, Department of Transport, Technical University of Denmark3 Department of Management Engineering, Technical University of Denmark4 Technical University of Lisbon5 Universidad Politécnica de Madrid
This study investigates the effect of price and travel mode fairness and spatial equity in transit provision on the perceived transit service quality, willingness to pay, and habitual frequency of use. Based on the theory of planned behavior, we developed a web-based questionnaire for revealed preferences data collection. The survey was administered among young people in Copenhagen and Lisbon to explore the transit perceptions and use under different economic and transit provision conditions. The survey yielded 499 questionnaires, analyzed by means of structural equation models. Results show that higher perceived fairness relates positively to higher perceived quality of transit service and higher perceived ease of paying for transit use. Higher perceived spatial equity in service provision is associated with higher perceived service quality. Higher perceived service quality relates to higher perceived ease of payment, which links to higher frequency of transit use.
Transport Policy, 2014, Vol 36, p. 79-87
Public transport; Fairness; Spatial equity; Theory ofplannedbehavior; Structural equation models