Information Technology (IT) is widely considered as an important part of knowledge management (KM). However, failures of KM in organisational practice have been attributed to an overemphasis of IT in KM. An improved understanding of the role of IT within KM in organisations could help to improve the design and implementation of future KM initiatives. The aim of this paper is to explore the views of KM experts from academia and practice related to KM and IT. The paper presents the preliminary results from a global research effort including partners in over 30 countries. The paper identifies future key research themes articulated by the KM experts to enhance and develop KM in relation to technological enablers.
Proceedings of the Bam 2014 Conference: the Role of the Business School in Supporting Economic and Social Development, 2014