John Mantas, Stig Kjaer Andersen, Maria Cristina Mazzoleni, Bernd Blobel, Silvana Quaglini, Anne Moen
1 Techno-Anthropology and Participation, The Faculty of Engineering and Science (ENG), Aalborg University, VBN2 Department of Development and Planning, The Faculty of Engineering and Science (ENG), Aalborg University, VBN3 Dansk Center for Sundhedsinformatik, The Faculty of Engineering and Science (ENG), Aalborg University, VBN4 The Faculty of Engineering and Science (TECH), Aalborg University, VBN5 The Techno-Anthropology Research Group, The Faculty of Humanities, Aalborg University, VBN6 University of Ottawa7 University of Victoria8 University of Tasmania9 University of Ottawa10 University of Tasmania
Health information systems (HISs) have been shown to introduce unintended consequences post implementation. Much of the current research on these consequences has focused on the negative aspects of them. However unintended consequences of HIS usage can also be beneficial to various aspects of healthcare delivery. This paper uses several case studies of HIS implementation to develop a model of unintended benefits of HIS usage with three categories of benefits: patient, service delivery and administrative. We also discuss the implications of these benefits on the design and evaluation of HISs.
Studies in Health Technology and Informatics: Proceedings of Mie2012 (studies in Health Technology and Informatics), 2012, p. 896-900
Main Research Area:
Studies in Health Technology and Informatics
Conference of the European Federation for Medical Informatics, MIE, 2012