Bjørnes, Charlotte D.6; Cummings, Elizabeth8; Nøhr, Christian2
John Mantas, Stig Kjaer Andersen, Maria Cristina Mazzoleni, Bernd Blobel, Silvana Quaglini
1 Department of Development and Planning, The Technical Faculty of IT and Design, Aalborg University, VBN2 Techno-Anthropology and Participation, The Technical Faculty of IT and Design, Aalborg University, VBN3 The Faculty of Engineering and Science (TECH), Aalborg University, VBN4 Dansk Center for Sundhedsinformatik, The Technical Faculty of IT and Design, Aalborg University, VBN5 The Techno-Anthropology Research Group, The Faculty of Humanities, Aalborg University, VBN6 Forskningsenhed for Klinisk Sygepleje, The Faculty of Medicine, Aalborg University, VBN7 University of Tasmania8 University of Tasmania
Based on a clinical intervention study this paper adds to the significance of users involvement in design processes and substantiate the potential of online, flexible health informatics tools as useful components to accommodate organizational changes that short stay treatment demands. A dialogue-based web application was designed and implemented to accommodate patients' information and communication needs in short stay hospital settings. To ensure the system meet the patients' needs, both patients and healthcare professionals were involved in the design process by applying various participatory methods. Contextualization of the new application was also central in all phases to ensure a focus not only on the technology itself, but also the way it is used and in which relations and contexts. In evaluation of the tool, the patients' descriptions as user substantiate that the use of Internet applications can expand the time for dialogue between the individual patient and healthcare professionals. The patients experience being partners in an on going dialogue, and thereby are empowered, e.g. in managing their care even at home, as these dialogues generate individualized information.
Studies in Health Technology and Informatics: Proceedings of Mie2012 (studies in Health Technology and Informatics), 2012, p. 452-456
Main Research Area:
Studies in Health Technology and Informatics
Conference of the European Federation for Medical Informatics, MIE, 2012