1 Department of Management Engineering, Technical University of Denmark2 Production and Service Management, Department of Management Engineering, Technical University of Denmark3 Operations Management, Department of Management Engineering, Technical University of Denmark4 Technical University of Denmark
Configuration systems have widely been applied to efficiently address the customization responsive-ness squeeze of companies dealing with Mass Cus-tomization. Over time, several frameworks have been introduced to enable their systematic plan-ning, analyses, development and implementation. Traditional research has thereby either focused on defining modelling techniques for the configuration model of stable products, on improved configura-tion algorithms, or on the impact of configurators on companies’ operations. However, little attention has yet been paid how the growing need for prod-uct innovation can effectively been supported. Es-pecially for engineering companies moving to-wards Mass Customization, compared to mass pro-ducers the challenges caused by the complexity of their products and by the highly uncertain markets are much higher. This study develops and validates a framework which enables the use of configura-tion systems along the introduction of complex products. It in particular examines (1) what are suitable development strategies for configuration systems during product innovation, (2) how prod-uct development and configuration development can be aligned and managed, and (3) how supplier integration can be achieved.