This paper seeks to describe some of the challenges in the implementation of IS in a non-profit or-ganization in a developing country. When people from developed countries assist in the process of making requirements specification, an understanding of local culture is essential for a successful collaboration. Cultural dimensions from Hofstede and other researchers are examined to take spe-cific actions to reduce the cultural gap between developed and developing countries. The culture also affects the implementation process, which this paper has found an appropriate solution for. This, together with a requirements specification for an organization, is the basis of this action research study in the Philippines.
International Journal of Services Technology and Management, 2013, Vol 19, Issue 1/2/3, p. 1-18