1 Administration, Department of Computer Science, Faculty of Science, Københavns Universitet2 The HCC Section, Department of Computer Science, Faculty of Science, Københavns Universitet3 Administration, Department of Computer Science, Faculty of Science, Københavns Universitet
on ethnography-design relations
The relation between ethnography and design is often discussed in terms of being direct or indirect. The debate on using ethnography in design, models the problem as a matter of mediating between users and designers. This fails to take 'use' serious and renders the problem epistemic i.e. a matter of creating a better understanding or description of the user. Inspired by later developments in Science and Technology Studies I engage an ontological reconceptualization and turn to consider and practice the relation as performative - thus making ethnography, design and users' practices converge. I show this by the case of how the concept of 'medication management' has been performed differently on a combined CSCW and participatory design project in healthcare. It is suggested that through design interventions with working prototypes; prospective analysis and participatory design can be fruitfully assembled in situations of use.
Cscw '13 Proceedings of the 2013 Conference on Computer Supported Cooperative Work, 2013, p. 1103-1112