The existing studies do not adequately address the complex interplay between co-evolving production, innovation and service networks. The widening geographical and cognitive gap between these networks means that managing their interfaces in global operations context is becoming strategically important. Therefore, the purpose of this paper is to develop a number of propositions about organization and management of these interfaces. The propositions are developed by employing the design science approach based on a literature study and industrial co-development workshops with twelve Danish industrial companies. The paper closes with suggestions for how the tentative results of this work can be unraveled further.
Proceedings of the 18th Annual Euroma Conference: Exploring Interfaces, 2011
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18th Annual Euroma Conference, 2011
University of Cambridge, Institute for Manufacturing