1 Innovation, Knowledge, and Economic Dynamics, The Faculty of Social Sciences, Aalborg University, VBN2 Department of Business and Management, The Faculty of Social Sciences, Aalborg University, VBN
A Schumpeterian perspective
In order to compensate for decades of neglect of services in innovation studies, a strand of literature has emerged, which emphasises alleged distinctive features of service innovation. These studies apply innovation concepts developed especially for services, thereby contributing to the existing divide between manufacturing and services. The present paper demonstrates that Schumpeter?s original innovation concept is indeed broad enough to encompass services and manufacturing, and that a more direct reference to Schumpeter, in particular innovation as a contrast to activities based on routine systems, in service oriented studies would add a needed theoretical and conceptual strengthening to service innovation studies.
Research Policy, 2004, Vol 33, Issue 3, p. 551-562