In this paper we consider the problem of finding optimal dynamic premium policies in non-life insurance. The reserve of a company is modeled using the classical Cramér-Lundberg model with premium rates calculated via the expected value principle. The company controls dynamically the relative safety loading with the possibility of gaining or loosing customers. It distributes dividends according to a 'barrier strategy' and the objective of the company is to find an optimal premium policy and dividend barrier maximizing the expected total, discounted pay-out of dividends. In the case of exponential claim size distributions optimal controls are found on closed form, while for general claim size distributions a numerical scheme for approximations of the optimal control is derived. Based on the idea of De Vylder going back to the 1970s, the paper also investigates the possibilities of approximating the optimal control in the general case by using the closed form solution of an approximating problem with exponential claim size distributions.
Scandinavian Actuarial Journal, 2002, Vol 4, p. 225-245