In this paper the new Master program on Service Systems Design at Aalborg University in Copenhagen will be presented, focusing on the challenges of building such a curriculum and on its peculiar approach to Service Design through the Problem Based Learning methodology. All the semesters will be described.
Proceedings of the Fourth Service Design and Innovation Conference, 2014, p. 394-400
Teaching; service design; Problem Based Learning (PBL); case study
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4th Service Design and Service Innovation ConferenceServDes - Service Design and Innovation Conference, 2014