In this brief presentation of Conversation Analysis (“CA”), we take up some of the communication problems associated with hearing loss and link them to conversation analytic concepts. We explain how attempts to control the conversation, embarrassment and miscommunication can be analyzed as interactional achievements in the areas of turn-taking, repair and nonverbal actions. The chapter also explains which kinds of data are used in CA, how the participants’ perspective is analyzed and some of the theoretical assumptions underlying the analysis. Examples of transcribed interactional sequences with hearing loss illustrate how turn-taking, eye gaze and trouble in hearing/understanding (“repair”) are sensitive to this communication disorder.
Hearing Aids Communication: Integrating Social Interaction, Audiology and User Centered Design To Improve Communication With Hearing Loss and Hearing Technologies, 2012, p. 40-47