This paper investigates how a dispatching capacity of motivation, relational dynamics and structures seen from the sending context influence the entire knowledge transfer process in manufacturing facility offshoring. An inductive and qualitative approach is taken and five main themes are derived from the four empirical cases. In the discussion, the five themes i.e. extra tasks, previous experiences, involvement of all groups of employees, teaching skills and organizational support in the dispatching context are linked with a theoretical model leading to the identification of seven testable propositions for future research.
Proceedings of the 17th International Annual Euroma Conference, 2010