We describe the effects-specification process from a project that was conducted during the fall 2010 and spring of 2011 in this chapter. The project configured and implemented an electronic patient record system at a maternity ward at a hospital located in a European region. The process comprised workshops with effects specification with management and end-users and an agile development process including prototypes configured from the effects specifications. We describe the project and the effects-specification process through which effects were related to the system design and instruments for measuring effects were designed. The project is analyzed and lessons learned are discussed.
Balancing Sourcing and Innovation in Information Systems Development, 2011, p. 145-163
partnership sourcing; effects-driven IT development, effects specification, effect means–end hierarchy, management effect workshop, end-user effect workshop, electronic health record