1 User-Driven IT Innovation, Department of People and Technology, Roskilde University2 The Department of Communication, Business and Information Technologies, Roskilde University3 Department of People and Technology, Roskilde University
This chapter describes three generic categories of assets for technological innovation: 1) process innovative assets, 2) product innovative application assets, and 3) aesthetic design assets (Christensen, 1995). These different types of innovation are used as a framework for discussing effects-driven innovation at the IT vendor CSC Scandihealth A/S. CSC Scandihealth’s business strategy regarding effects-driven innovation is described and related to a partner sourcing model with a client, a hospital in the North Region of Denmark. The chapter analyses how innovation can be organized and the different stakeholders, contexts, and perspectives undertaken by the vendor and the client while engaging in partnership sourcing supported by effects-driven innovation. The experiences and challenges are discussed on the basis of a number of projects with the vendor’s clients.
Balancing Sourcing and Innovation in Information Systems Development, 2011, p. 192-212
innovation, partnership sourcing, effects specification, effects-driven IT development, system development, healthcare