1 Organisations, Change and Management, The Department of Communication, Business and Information Technologies, Roskilde University2 The Department of Communication, Business and Information Technologies, Roskilde University3 Social Innovation, Department of People and Technology, Roskilde University4 Innovation in Business and Enterprises, The Department of Communication, Business and Information Technologies, Roskilde University5 Management and organization, Department of Social Sciences and Business, Roskilde University6 Innovation in services and experiences, Department of Social Sciences and Business, Roskilde University
This paper seeks to fill a gap in the trust literature which appears to be divided into different approaches of interpersonal and institutional-based trust. While most research on trust investigates interpersonal trust and trust as a psychological state, there is also an emerging research on institutional-based trust. But we still know very little about the intertwining of agency and institutional embedding of trust, and trust as a contextualised process. The present study proposes at the conceptual level to bridge theoretical elements from psychological and institutional-based traditions by using the sensemaking approach as a “bridging construct”, a term recently introduced in organizational theory by Floyd et al (2011).
trust; sensemaking; Practice based studies; inquiry; bridging construct
Main Research Area:
First Seminar of Nordic Research Network on Trust within and between Organisations, 2011