This paper seeks to fill a gap in the trust literature which appears to be divided into different approaches of interpersonal and institutional-based trust. While most research on trust investigates interpersonal trust and trust as a psychological state, there is also an emerging research on institutional-based trust. But we still know very little about the intertwining of agency and institutional embedding of trust, and trust as a contextualised process. The present study proposes at the conceptual level to bridge theoretical elements from psychological and institutional-based traditions by using the sensemaking approach as a “bridging construct”, a term recently introduced in organizational theory by Floyd et al (2011).
trust; sensemaking; Practice based studies; inquiry; bridging construct
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First Seminar of Nordic Research Network on Trust within and between Organisations, 2011