Jørgen Ole Bærenholdt, Jesper Simonsen, John Damm Scheuer
1 The Department of Communication, Business and Information Technologies, Roskilde University2 User-Driven IT Innovation, Department of People and Technology, Roskilde University3 Department of People and Technology, Roskilde University
A Reconstruction of the Iterative Prototyping Approach
In this article we discuss how to engage in large-scale information systems development by applying a participatory design (PD) approach that acknowledges the unique situated work practices conducted by the domain experts of modern organizations. We reconstruct the iterative prototyping approach into a PD process model that (1) emphasizes PD experiments as transcending traditional prototyping by evaluating fully integrated systems exposed to real work practices; (2) incorporates improvisational change management including anticipated, emergent, and opportunity-based change; and (3) extends initial design and development into a sustained and ongoing stepwise implementation that constitutes an overall technology-driven organizational change. The process model is presented through a largescale PD experiment in the Danish healthcare sector. We reflect on our experiences from this experiment and discuss three challenges to address when dealing with large-scale systems development.
Conference Proceedings: Perspectives on Practice-oriented Design Science 15th of Maj 2008, 2008, p. 57-72
Main Research Area:
Perspektiver på praksis-orienteret design-videnskab, 2008