Social software (SoSo) is defined by Farkas as tools that (1) allow people to communicate, collaborate, and build community online (2) can be syndicated, shared, reused or remixed and (3) let people learn easily from and capitalize on the behavior and knowledge of others. . SoSo include a wide variety of tools such as: instant messaging, internet forums, mailing lists, blogs, wikis, social network sites, social bookmarking, social libraries, virtual worlds. Though normally rather belonging to the private realm, the use of social software in corporate context has been reported, e.g. as a way to share knowledge [2, 3].
Proceedings of the 2010 Icse Workshop on Cooperative and Human Aspects of Software Engineering (chase '10), 2010