In this position paper, we discuss about methods currently adopted for research- ing the use of social media in distributed workplace. We have extensively reviewed previ- ous empirical studies through an ongoing Systematic Mapping Study focused on the use of social media in distributed teams; from the review, we realized that research is mainly per- formed through a mix of qualitative and quantitative methods and that each study usually fo- cuses on one specific kind social media at a time. We believe that the social media ecology should be researched as a whole and in relationship with the physical workplace, there- fore ethnographic methods can be adopted to investigate this area. We aim to motivate a debate providing some research questions, which might be addressed by researchers.
Ecscw 2011: Proceedings of the 12th European Conference on Computer Supported Cooperative Work, 2011
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European Conference on Computer-Supported Cooperative Work - ECSCW 2011