1 Department of IT Management, Copenhagen Business School2 Polytechnic of Namibia
Increasingly numerous mobile digital devices, a proliferation of information infrastructure and services, and the adoption of social networking technologies have seen a more integrated, continuous use of IT by tourists. Some aspects of this is reflected in the HCI and design literature, there being no lack of technical concepts for ubiquitous, pervasive and ambient technologies for tourism put forward. We outline theories of tourism and the tourist intending to provoke a deeper designerly enquiry into the role of digital interactive technologies in tourism. We suggest that designing for tourism should include more holistic notions of shaping cultural identities rather than being primarily oriented towards the provision of tourist-information or to satisfy requirements for digital technologies and services aimed at tourists.
Tourism; Tourist; Design; Design making; Experience; Heritage; Geopgraphy; Theory