The rise of personal computer challenged mainframes systems for automation of existing work routine. Furthermore it brought forth a need to focus on how to work on materials and objects through the computer. In search for theoretical and methodical perspectives it seemed promising to turn towards the young HCI research tradition. But HCI was already facing problems: lack of consideration for other aspects of human behavior, for interaction with other people, for culture. Cognitive science-based theories lacked means to address several issues that came out of the empirical projects.
Hci Models, Theories and Frameworks: Toward an Interdisciplinary Science, 2003, p. 291-324