High bay warehouses (HBW) have gained popularity in obtaining operational effectiveness for manufacturers, wholesalers, distributors and retailers, and is about to constitute the core of distribution centres (DC). HBW is thus a challenge to the traditional management of technology within supply chain-oriented organisations. The development process is viewed as highly multi-disciplinary and with the vendor/contractor using multitiered, complex supplier networks. Four case studies are presented on non-logistic-oriented companies, all erecting HBW and associated leading edge logistics technologies. The cases indicate important and repeated shifts between internally and externally driven management of technology; the buyers fight to keep vendors (main/sole contractors) at arm’s length to maintain a clean-cut distinction of responsibilities, but ad hoc relations have to be established to enable necessary knowledge transfer between the two parties. Closer cooperation and a stronger technological engagement of the buyer are proposed along with business models maintaining the confidence of the vendor. Further on buyers are suggested to strategically accept competencies within management of technology even if contradicts existing self-perception as being non-technological companies.
Proceedings of the 20th Conference of the International Association for Management of Technology, 2011
Logistics; warehousing; distribution centres; high bay warehouses; management of technology
Main Research Area:
20th Conference of International Association for Management of Technology, 2011
International Association for Management of Technology (IAMOT)