This section of the book covers topics related to the impact of IT on organizational change. After the recovery from the internet bubble, today's business players are beginning again to invest massively in technological innovation to increase their competitiveness. The world in which these new developments are taking place is however much more complex then it was only few years ago. The competitive landscape has been completely turned as businesses were laying low and the world was getting flatter (Friedman 2006). It seems today that the phenomenon of continuous implementation emerged in connection with ERP implementations may not be limited to ERP cases but it is a much wider phenomenon that touches all IT investments of strategic relevance. This situation requires a change in the mindset of practitioners and academics alike. To remain competitive businesses have to undergo processes of continuous improvements and therefore they need to stop thinking in terms of projects - with a defined goal and timeframe - and start thinking in terms of change processes. However, while much research has been conducted on IT related change, social, organizational, and behavioral consequences associated with information systems continue to present complex challenges to researchers and practitioners. Changing the mindset and learning from change management successes as well as failures is a survival imperative for any organization.
Interdisciplinary Aspects of Information Systems Studies, 2008