Frederiksen, Anders5; Hansen, Thomas Bech4; Frederiksen, Niels4
1 Department of Marketing and Statistics, Aarhus School of Business, Aarhus BSS, Aarhus University2 Value of Intangibles, Aarhus School of Business, Aarhus BSS, Aarhus University3 Department of Business Development and Technology, Aarhus BSS, Aarhus University4 unknown5 Department of Business Development and Technology, Aarhus BSS, Aarhus University
Hvordan kvantitativ metode forbedrer Danske Banks evne til at forudse fratrædelser
Employees are a company's most important asset. Hence it is essential that companies use the information available about their employees optimally to learn about employee behavior and to optimize their use of human resources. In this article we present a job separation study using Danske Bank personnel fi les, performance evaluations and employee job satisfaction surveys. The analysis illustrates how fi rms applying quantitative HR can transform information about their employees into an improved assessment of expected employee job separation probabilities and by that remove a substantial part of the uncertainty faced by HR department. Further, we discuss how the newly acquired knowledge allows the HR department to engage in more tactical and strategic decisions.
Ledelse Og Erhvervsoekonomi, 2009, Vol 74, Issue 4, p. 49-59