Purpose: The purpose of the research project was to co-create functional knowledge management processes and to improve the social working environment at Strategy-Lab, a research center affiliated with the Department of Management, Aarhus School of Business, Aarhus University in Denmark. Methodology: The chosen methodology was Edgar H. Schein's clinical inquiry action research. The clinical inquiry action research is a participatory and emancipatory research methodology where observations are presented at the object being researched. The observations are then translated into interventions where the results are tested in practice and then modified accordingly. This methodology was combined with Dunn and Dunn's Learning Styles Construct and Rundle and Dunn's Building Excellence Survey. In addition, Buber's philosophy of intersubjectivity was applied to the analysis as a language tool providing a common language for creating a communion working environment. Findings: The clinical inquiry action research methodology together with the application of Dunn and Dunn's learning styles construct and Rundle and Dunn's Building Excellence Survey were valuable tools for creating organizational learning through intra- and interpersonal insights regarding social intelligence and the knowledge sharing capabilities at Strategy-Lab. Practical implications: These results indicate that the implementation of Dunn and Dunn's learning styles construct and Rundle and Dunn's Building Excellence Survey create fundamental insights which can accelerate organizational learning via successful knowledge sharing and by enhancing the social environment.
Learning Styles, knowledge communication, Organizational development, action research
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International Conference on Management Education and Practice, 2010