This article analyses the potentials and possibilities of changing outbound logistics from highly labour intensive on the information processing side to a more or less fully automated solution. Automation offers advantages in terms of direct labour cost reduction as well as indirect cost reduction by securing a much higher quality of data and eliminating a number of defect management processes in the domain of fashion wholesale and retail. The information system perspective is used in dealing with adopting bespoke ERP development effort of creating an ERP system on the leading edge of business process alignment with a highly standardised outbound logistics although serving a vast range of customers and countries. Expressing a number of compliance requirements and associated business processes outlines the design criteria for the information system. Implementation of this design with bespoke ERP is not a matter of whether the system can or cannot, but a matter of making a technological and economical best fit. Along the formal implementation issues there is a parallel process focused on a mutuality between IT teams, business users, management and external stakeholders in offering relevant inputs and interactions to the project stage; in terms of information systems, there is a high degree for social shaping of the technology.
Proceeding of 3rd International Conference on Information Systems, Logistics and Supply Chain (ils), 2010, p. 1-10
Logistics; Fashion; Business process design; information system alignment; consignment note
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International Conference on Information Systems, Logistics and Supply Chain, 2010