1 Department of Computer Science, Faculty of Science, Aarhus University, Aarhus University2 Department of Computer Science, Science and Technology, Aarhus University3 Department of Computer Science, Science and Technology, Aarhus University
In this paper I propose a method for analyzing everyday people's experiences with IT-security. I furthermore report how I applied the method. The proposal is motivated by work of other researchers and their efforts to get beyond secure behavior, and to get an insight in secure or insecure experiences that everyday users of technology encounter. The background for introducing this method is a project under the heading of IT Security for Citizens, which bridges between research competencies in HCI and security. In this project we develop methods and concepts to analyze digital signature systems and security sensible systems in a broad sense, from the point of view of contemporary CHI. The project includes literature studies of usable security, as well as empirical investigations and design work. This paper reports on my method to target user experiences of and with security technology.