1 Department of Business Studies, Aarhus School of Business, Aarhus BSS, Aarhus University2 Information Systems Research Group, Aarhus School of Business, Aarhus BSS, Aarhus University3 University of Athens4 Department of Management, Aarhus BSS, Aarhus University5 Department of Management, Aarhus BSS, Aarhus University
A Process-Oriented Framework for Cultural E-Services
This chapter aims at defining a framework for the design of e-Government services on cultural heritage. Starting from an analysis of three cases on digitisation of different types of cultural objects the author highlights the problems existing in the creation of e-services on cultural heritage. These cases show the existence of four key issues in the development of this kind of information systems: digitisation, requirements engineering, standardisation and interoperability. The proposed framework addresses these issues focusing on the user requirements and the cultural object representation. Dynamic content exchange requires the use of a prescriptive framework for the development of cultural heritage websites. This chapter provides such a framework using observation from concrete applications and knowledge of information systems development methodologies.
Advances in Technology and Human Interaction Series: User Modeling, Social Computing, and Adaptive Interfaces, 2009, p. 12-36
Cultural Services; Digitization; Architectures; Integration
Main Research Area:
Advances in Technology and Human Interaction (athi)