A Process-Oriented Framework for Cultural E-Services
This chapter aims at defining a framework for the design of e-Government services on cultural heritage. Starting from an analysis of three cases on digitisation of different types of cultural objects the author highlights the problems existing in the creation of e-services on cultural heritage. These cases show the existence of four key issues in the development of this kind of information systems: digitisation, requirements engineering, standardisation and interoperability. The proposed framework addresses these issues focusing on the user requirements and the cultural object representation. Dynamic content exchange requires the use of a prescriptive framework for the development of cultural heritage websites. This chapter provides such a framework using observation from concrete applications and knowledge of information systems development methodologies.
Advances in Technology and Human Interaction Series: User Modeling, Social Computing, and Adaptive Interfaces, 2009, p. 12-36
Cultural Services; Digitization; Architectures; Integration
Main Research Area:
Advances in Technology and Human Interaction (athi)