Healthcare activities in private home settings that are not supervised by a healthcare professional can challenge older adults. To support such unsupervised care activities, an increasingly number of reminders and monitoring systems are designed. However, most of these systems target a specific treatment or a specific condition. In this paper, we discuss experiences from designing the tablet-based application MediFrame. MediFrame is a personal medication management system to support older adults in non-clinical settings such as the home. The paper describes the user-centered design process and the resulting tablet application. We show how MediFrame can be used to support adherence in medical treatments through fieldwork informed use scenarios. Based on early qualitative feedback, we also discuss lessons learned and how designers can support a holistic medication experience for an older adult’s everyday life.
Ieee International Conference on Healthcare Informatics, Ieee Ichi 2013, 2013, p. 36-45