mobile and online activism as a form of socio-technical design
Abstract. This paper describes a model for understanding how digital activists contribute to (re)defining the ways in which socio-technical interactions are (re)designed at the Macro-level. This macro level is explained in three parts— 1) the cultural production of a new form of practice, 2) an active, contested knowledge process, and 3) as producing knowledge about the interface between society and business. Two kinds of digital activists are examined—critical digital activists and activists from within the system.
Socio-Technical Design; Social media; mobile media; Corporate Communication; Knowledge Communication