This paper looks at the connection between technology, knowledge management and knowledge communication theory from a process perspective. Knowledge management and knowledge communication processes are examined through the iterations in creating project goals and objectives which connect the social context with a mobile phone technology. The data comes from a Project Management course in which the students were asked to design and plan projects to situate SciMyst, a mobile phone game, in the social context around a museum in Helsinki. The paper traces the evolution of students' project goals and objectives with respect to knowledge communication theory, demonstrating the potential of knowledge communication concepts for socio-technical design processes, as well as the implications of socio-technical design processes in extending our understanding of knowledge communication.
Proceedings of the New Sociotechnical Insights in Interaction Design, 2008