1 Department of Language and Business Communication, Aarhus School of Business, Aarhus BSS, Aarhus University2 Department of Business Communication, Aarhus BSS, Aarhus University3 Computer Sciende Department, University of Joensuu4 Department of Business Communication, Aarhus BSS, Aarhus University
This paper looks at the connection between technology, knowledge management and knowledge communication theory from a process perspective. Knowledge management and knowledge communication processes are examined through the iterations in creating project goals and objectives which connect the social context with a mobile phone technology. The data comes from a Project Management course in which the students were asked to design and plan projects to situate SciMyst, a mobile phone game, in the social context around a museum in Helsinki. The paper traces the evolution of students' project goals and objectives with respect to knowledge communication theory, demonstrating the potential of knowledge communication concepts for socio-technical design processes, as well as the implications of socio-technical design processes in extending our understanding of knowledge communication.
Proceedings of the New Sociotechnical Insights in Interaction Design, 2008