1 Department of Marketing and Statistics, Aarhus School of Business, Aarhus BSS, Aarhus University2 MAPP - Centre for Research on Customer Relations in the Food Sector, Aarhus School of Business, Aarhus BSS, Aarhus University3 Department of Management, Aarhus BSS, Aarhus University4 Department of Management, Aarhus BSS, Aarhus University
In this paper we investigate the human resource management practices of five Danish grocery retail chains from the perspective of both retailers and employees. We present an analytical framework for analysing the social and institutional context of Danish retailing and interpret our case study findings within this framework.
Grocery retailing; Human resource management; Worker types; MAPP
Main Research Area:
Recent Advances in Retailing and Services Science, 2007