1 Department of Informatics and Mathematical Modeling, Technical University of Denmark2 Department of Transport, Technical University of Denmark3 Operations Research, Department of Informatics and Mathematical Modeling, Technical University of Denmark4 Transport optimisation and technique, Department of Transport, Technical University of Denmark5 Department of Management Engineering, Technical University of Denmark6 unknown
Over the past decade, airlines have become more concerned with developing an optimal flight schedule, with very little slack left to accommodate for any form of variation from the optimal solution. During operation the planned schedules often have to be revised due to disruptions caused by for example severe weather, technical problems and crew sickness. Thus, the field of Airline Disruption Management has emerged within the past few years. The increased focus on cutting cost at the major airlines has intensified the interest in the development of new and cost e cient methods to handle airline disruptions. The purpose of this paper is twofold. In the first part it o ers an introduction to airline disruption management, provides the readers with a description of the planning processes and delivers a detailed overview of the numerous aspects of airline disruption management. In the second part we report on experiences from a large research and development project on airline disruption management. Within the project the first prototype of a multiple resource decision support system at the operations control center in a major airline, has been implemented.